Control tower¶

Note

The «control tower» is our back office, which ensures our operations are running smoothly.

Happiness fairy¶

The «happiness fairy» is the «relationship manager», and has the following responsibilities:

🧑‍🤝‍🧑 Employee relations

Take care of the people stuff — holidays, absences, milestones, and small moments that matter.
🤝 Customer relations

Keep the good vibes flowing – manage gifts, plan appointments, and help us show customers we care.
🕵🏻‍♂️ HR controlling

Keep an eye on HR ops, by tracking timesheets, workloads, and absences.
🗂 HR administration

Keep the operations machine running, and handle the HR paperwork, so the team can focus on work.
🎉 Events

Plan the fun stuff, organize team, as well as customer events that people actually want to show up to.

The «chaos coordinator» is the «operations manager», and has the following responsibilities:

💸 Accounting

Handle the numbers behind the scenes — manage invoices, vendor bills, and taxes.
🕵🏻‍♂️ Financial controlling

Track the money flow, and keep an eye on budgets, depreciation, and missing payments.
📅 Payrolling

Take care of the monthly payrolling, the edge-case extras, and all the compliance reporting.
💳 Expenses

Retreive, validate, and approve expenses — fast, fair, and without chasing people for crumpled receipts.
🧹 Facility management

Keep the office in shape – fix what’s broken, refill what’s missing, and keep the chaos in check.